Posts Tagged ‘service’

first point of contact – the Holy Grail of client acquisition

Posted by | Filed under clients, innovation, sales, service | Jun 30, 2010 | Tags: , , , | No Comments

There is much debate about how to provide exceptional levels of service to clients, to retain them, and hopefully get them to recommend a friend. This is all well and good, but the focus these days has to be on how to get clients through the door in the first place.  I’m afraid to say […]

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